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john-tom

Address 12 Manison St #4
Stoneham, MA 02180

Phone (781) 438-4114

Fax (781) 438-6222

Boston: Contact Us

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Testimonials from Our Customers in Metro Boston Area

When I was starting to have problems with my furnace. I tried two other companies, before I tried Sila. Sila’s service was impeccable, they showed up the same day, the technician knew exactly what to do, was courteous, and took the time to explain to me (in layman’s terms) what was happening and why, and how to fix the problem. They were neat, fast and efficient. Sila wasn’t the cheapest of the three companies, but in hindsight, I would have saved myself time, energy and money, had I used them the first time around.

Donna M.

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I called Sila in the morning and the pricing was explained to me. They were able to accommodate my schedule and gave me a two hour afternoon window of 1-3 pm. I received a phone call 15 minutes before the technician’s arrival and he arrived within the 1 o’clock hour. The problem with the furnace was quickly diagnosed (a cracked pilot) and the part was replaced. The technician also checked another part of the furnace that tends to get dirty (and affects its functioning) and cleaned it.

MD

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I woke up this morning without heat despite having a new furnace. I called Sila and was very pleased to reach John. He came to my house within a very short time and quickly figured out the problem. He explained it to me clearly, told me what I could do if it happened again. He was professional and excellent. And, most importantly, John got the heat going again right away. The service is always terrific and today was another example.

Jill Wollins

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