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We found Sila on the internet under “ductless systems” search. The idea of “ductless’ came after years trying to make our attic-installed HVAC system more effective. Appointment with Sila in Philadelphia office was easy to make. The rep ( Mr. Smutko) showed up on time. He was attentive, courteous and quickly evaluated our problem. He explained our system problems well, using diagrams and pointing out problem areas. Spent with us all the time needed. It was a pleasant surprise — he is clearly an asset for Sila. We wish we had called Sila earlier to better understand the way our attic-installed HVAC system works and where the problem areas were. The most knowledgeable rep we talked to so far.
Sincerely, Z. Dodds
We had Sila install both our new air conditioning and heating systems. Sila’s repair persons have always been prompt, fast-working and competent. Every small problem has been addressed properly. They are CLEAN-no one has left a mess!
Sila is very accommodating with making appointments that match your time needs. The technicians are very knowledgeable, seem very through with inspecting the equipment and will show you parts that need replacing and why.
Ever since we decided to go with Sila for our Heating and Air Conditioning solution several years ago, our family has been impressed and our expectations exceeded. From the analysis of where our house was losing heat to the installation of the insulation and geothermal, everyone we’ve had in our home or spoken to on the phone has been professional, friendly and has gone out of their way to make sure we were satisfied. The timely calls and flexibility for our yearly maintenance and the immediate attention and response to minor incidents we’ve had (our fault for not changing the filter!) have made our continued interactions a pleasure and left us with a confident security that Sila is as committed to customer service as they are quality products. We already highly recommend Sila to our family and friends, but it’s about time I leave a review!
We have been using Sila since they installed our AC five years ago. The engineer who worked on the initial installation was able to put air into every room in our home when other companies had not. We have had regular contract maintenance as well as an emergency call which was answered immediately on a stormy rainy night. The technicians are always courteous, careful and competent. We have recommended Sila to both family and friends.
The Sila team did a very thorough job and consulted with me along the way. In other words the team let me know what they were going to do before they did it and got my approval. The Sila team has also been great in working with my changing schedule.
They are always on time and very professional. My technician has always been straightforward and honest. I am so pleased to have found this company.
They were very professional and through all the work was done in a day and it was done the right way all the technicians were all very helpful they were worth the money and save me headaches I would recommend Sila.
Sila is the best! I trust no other company with my home. Sila is the type of company that makes you think, “I wish every business I dealt with was like Sila.” They installed and service my heater, ac, and generator, did my dad’s new geothermal, too. He loves there efficiency and knowledge. I love their service, punctuality, and cleanliness. Their prices are competitive, and worth the cost given their incredible business integrity. Chris is my favorite service provider. I always ask for him. He is one of many reasons Sila is the best!
Great technicians that really know their stuff. Service people always come promptly and never make a mess. Would recommend Sila to anyone looking for service contracts or a/c installation. Can’t say enough good things about company