Sila is a rarity in this market – an HVAC contractor who not only knows their stuff – but actually cares about the consumer experience.  Phone inquiries are always prompt and polite; appointments are made with ease and not some ridiculous date in the far off future.

The technicians are certified, competent, take the time to get it done thoroughly, correctly and courteously.

Simply put they are the best in this area at what they do.  After years of putting up with rude, incompetent, and in more than one case utterly dishonest contractors, I am gratified and relieved that I can now simply leave it all to SILA.

The technician was very thorough, knowledgeable, efficient, and honest. We were very impressed with his work and assessment of our system. He was not pushy in trying to sell us a new unit, even though we know we will need one in a few years. I will definitely keep Sila on my list for when the time comes to invest that money.

We have been using Sila since they installed our AC five years ago. The engineer who worked on the initial installation was able to put air into every room in our home when other companies had not. We have had regular contract maintenance as well as an emergency call which was answered immediately on a stormy rainy night. The technicians are always courteous, careful and competent. We have recommended Sila to both family and friends.

Can’t say enough good things about these guys. We had no heat and logged an emergency call, since we have a 2-year old in the house. Al called back quickly – at 10:00 at night – and spent likely a total of half an hour to 45 minutes on the phone, combined with countless texts, trying to help us troubleshoot the problem so we wouldn’t have to pay extra for an overnight call.

It turned out that we really did need a service call the next morning – our boiler is ancient and weird and, as it turned out, a serious challenge to work on. As a matter of fact, a friend who does this for a living took one look at it and told me we’d need a new one. Not Al. Nope. He was a freaking ninja. He pulled that thing apart, piece by piece, figuring our 50+ year old system out from scratch. Through the whole frustrating process, he was thoughtful about his approach, extremely respectful, and seemed to not mind the million and one questions. Thanks to Al, I now have a toasty-warm house AND a really solid understanding of how my boiler works.

We had Sila install both our new air conditioning and heating systems. Sila’s repair persons have always been prompt, fast-working and competent. Every small problem has been addressed properly. They are CLEAN-no one has left a mess!

We had a 26 year relationship with a heating and A/C service group that serviced our system twice a year. When we sensed the service quality was beginning to decline, we found Sila from Angie’s list. They met with us and reviewed the entire system and proposed a service contract that was reasonably priced and comprehensive. Excellent service.