This is the second time I’ve used these guys. Courteous, quick and knowledgeable. Also, called at 7:30 am and they were here at 9:30 am…..the heat is working again and will plan to call them in the spring for maintenance on the AC unit too.

I called Sila in the morning and the pricing was explained to me. They were able to accommodate my schedule and gave me a two hour afternoon window of 1-3 pm. I received a phone call 15 minutes before the technician’s arrival and he arrived within the 1 o’clock hour. The problem with the furnace was quickly diagnosed (a cracked pilot) and the part was replaced. The technician also checked another part of the furnace that tends to get dirty (and affects its functioning) and cleaned it.

They came out and did the inspection; I bought a comprehensive insurance policy in case anything goes wrong with the A/C or furnace in the future. They called us a couple of times, once because the repairman was sick once because of the weather. I was pleased they were reachable and attentive. I’m sure if something goes wrong I can call them out quickly because they are close to resolve the problem.

Sila did a fabulous job right from the start.  The sales person was personable and very knowledgeable. The price for the work was reasonable.  All the installers were polite and hard working people.  They made the whole instillation an easy and pleasant process.  I would recommend them to everyone.

Sila installed a new compressor and furnace. The installers were prompt, courteous, and knowledgeable. The lead representative was knowledgeable, helpful and ensured that all aspects of the product, installation and transaction were understood. I would use Sila again and would recommend them to anyone who requires such services.

What can I say.  They were speedy and tidy.  Everything was as predicted.  They provided good and timely information as the install proceeded. The system, while not silent, makes very little noise, much less than the window units it replaced.

We lived through 5 years in the home with window AC units and thought we couldn’t do central AC in our home.  Now we think it was the best money we ever spent on our home.