I called Sila in the morning and the pricing was explained to me. They were able to accommodate my schedule and gave me a two hour afternoon window of 1-3 pm. I received a phone call 15 minutes before the technician’s arrival and he arrived within the 1 o’clock hour. The problem with the furnace was quickly diagnosed (a cracked pilot) and the part was replaced. The technician also checked another part of the furnace that tends to get dirty (and affects its functioning) and cleaned it.

We wanted to install central air in our home and everyone we had come out told us it couldn’t be done. Sila found a way to make it work and we couldn’t be happier. They are very professional, they do just what they need to do. They think outside the box. We have been using them for a number of years. They are excellent

They came out and did the inspection; I bought a comprehensive insurance policy in case anything goes wrong with the A/C or furnace in the future. They called us a couple of times, once because the repairman was sick once because of the weather. I was pleased they were reachable and attentive. I’m sure if something goes wrong I can call them out quickly because they are close to resolve the problem.

Sila was able to fix my air conditioning problem that another repair company failed to fix. Their workers were courteous, well spoken, clean and obviously well trained in their profession. I was very happy with their service.

They came out and diagnosed the problem and replaced the faulty part and reset the thermostat. They were very professional and came on time. They were very conscientious and protected my floor while they worked. Their pricing was reasonable and they also cleaned up after themselves.

I have used Sila twice now. First time, AC was not working because wire had been disconnected from outside compressor unit. They looked at the system and were able to diagnose why the system was not powering on 100%, fixed it, and added additional line so hopefully it won’t happen again. At no extra cost.
Second time, and just a week later, I noticed the condensate line began to quickly drip. It was clogged. They came out same day and quickly unclogged the line. The service charge has been very reasonable especially given the same day service. Prompt, knowledgeable techs. I will definitely continue to use this company when they provide this level of service and reasonable rates. Highly recommended.