Jim, Just to let you know your crew that was here at Pottstown Planet Fitness, was without a doubt, the best HVAC company that I’ve ever had the pleasure of working with !They were professional, polite, and the work was exceptional. Mike was super, Jim, Matt, Sam…they were all outstanding. I can’t wait to work with Sila again. The manner and speed they did this job in was remarkable. Hats off to you guys and thanks again !!!!!”

I called Sila in the morning and the pricing was explained to me. They were able to accommodate my schedule and gave me a two hour afternoon window of 1-3 pm. I received a phone call 15 minutes before the technician’s arrival and he arrived within the 1 o’clock hour. The problem with the furnace was quickly diagnosed (a cracked pilot) and the part was replaced. The technician also checked another part of the furnace that tends to get dirty (and affects its functioning) and cleaned it.

Sila immediately responded to a Saturday morning call. But most importantly, the helpful technician actually tried to diagnose and help me fix the problem over the phone to save the cost of a expensive weekend visit. I was so shocked that a company would actually try to save me money! When it was obvious that it wasn’t a quick fix, he showed up exactly when he said he would. I was very pleased with the response and level of professionalism.

Craig showed up at 8 a.m.as promised to do an Angie’s Lists Big Deal and flush the hot water heater. He was friendly, fast, and gave me good suggestions for the future of that water heater. Quite impressed!

We had an issue with one of our old AC units at the house during the heat spell. Sila came immediately to check things out and told us he can fix it or get a new one installed. I said fix it and then we’ll see about getting a new one. It was fixed as soon as the store was opened for the special part needed on Monday. We also decided to replace it and the new unit was installed in a matter of days. I would highly recommend SILA.