Trees Down. . .
Wires Down . . .
Power Outages . . .
REMEMBER LAST WINTER?

I am very impressed with your company. On Saturday, the hottest day of the year, my air conditioner stopped working. I called Sila from emergency service and to my delight within one hour your repairman, Brian, was at my door.

Brian couldn’t have been nicer. He had to move many items and then climb, close quarters, to way over a 100 degree attic. Quickly and efficiently he had it fixed in no time. I am most grateful for the FAST SERVICE.

We had an issue with one of our old AC units at the house during the heat spell. Sila came immediately to check things out and told us he can fix it or get a new one installed. I said fix it and then we’ll see about getting a new one. It was fixed as soon as the store was opened for the special part needed on Monday. We also decided to replace it and the new unit was installed in a matter of days. I would highly recommend SILA.

Team came promptly. Serviceman was very thorough and mindful of my house (used slippers to shield floor). Diagnosed problem and explained options and cause. THE FOLLOWING DAY Sila sent another serviceman to verify diagnosis. This is done to ensure you are getting the best advice. All in all, the service was prompt and correct.

They came out and did the inspection; I bought a comprehensive insurance policy in case anything goes wrong with the A/C or furnace in the future. They called us a couple of times, once because the repairman was sick once because of the weather. I was pleased they were reachable and attentive. I’m sure if something goes wrong I can call them out quickly because they are close to resolve the problem.

Sila did a fabulous job right from the start.  The sales person was personable and very knowledgeable. The price for the work was reasonable.  All the installers were polite and hard working people.  They made the whole instillation an easy and pleasant process.  I would recommend them to everyone.

Can’t say enough good things about these guys. We had no heat and logged an emergency call, since we have a 2-year old in the house. Al called back quickly – at 10:00 at night – and spent likely a total of half an hour to 45 minutes on the phone, combined with countless texts, trying to help us troubleshoot the problem so we wouldn’t have to pay extra for an overnight call.

It turned out that we really did need a service call the next morning – our boiler is ancient and weird and, as it turned out, a serious challenge to work on. As a matter of fact, a friend who does this for a living took one look at it and told me we’d need a new one. Not Al. Nope. He was a freaking ninja. He pulled that thing apart, piece by piece, figuring our 50+ year old system out from scratch. Through the whole frustrating process, he was thoughtful about his approach, extremely respectful, and seemed to not mind the million and one questions. Thanks to Al, I now have a toasty-warm house AND a really solid understanding of how my boiler works.