I called Sila in the morning and the pricing was explained to me. They were able to accommodate my schedule and gave me a two hour afternoon window of 1-3 pm. I received a phone call 15 minutes before the technician’s arrival and he arrived within the 1 o’clock hour. The problem with the furnace was quickly diagnosed (a cracked pilot) and the part was replaced. The technician also checked another part of the furnace that tends to get dirty (and affects its functioning) and cleaned it.

This company was absolutely fabulous; I wish every contractor had the same focus on quality and service. Every single person in the company I dealt with was very professional, courteous, respectful, and reliable. Their pricing was the lowest of all bids I received for exactly the same work and the same models of equipment to be installed. Work was completed quickly, and in accordance with the agreed schedule.

They came out and did the inspection; I bought a comprehensive insurance policy in case anything goes wrong with the A/C or furnace in the future. They called us a couple of times, once because the repairman was sick once because of the weather. I was pleased they were reachable and attentive. I’m sure if something goes wrong I can call them out quickly because they are close to resolve the problem.

We wanted to install central air in our home and everyone we had come out told us it couldn’t be done. Sila found a way to make it work and we couldn’t be happier. They are very professional, they do just what they need to do. They think outside the box. We have been using them for a number of years. They are excellent

Sila installed a new compressor and furnace. The installers were prompt, courteous, and knowledgeable. The lead representative was knowledgeable, helpful and ensured that all aspects of the product, installation and transaction were understood. I would use Sila again and would recommend them to anyone who requires such services.