Craig showed up at 8 a.m.as promised to do an Angie’s Lists Big Deal and flush the hot water heater. He was friendly, fast, and gave me good suggestions for the future of that water heater. Quite impressed!

Scheduling the service was quick, friendly and efficient. Somebody called the morning of the appointment to tell me that the technician was running slightly ahead of schedule and asked if it was OK to arrive early. Of course, that was fine. The technician arrived as expected and introduced himself and described what he was going to do. I had no questions, so he went about his business. He was friendly and professional. There were no surprises and nothing special that required attentiion, so we finished up with the paperwork and he left.

When I was starting to have problems with my furnace. I tried two other companies, before I tried Sila. Sila’s service was impeccable, they showed up the same day, the technician knew exactly what to do, was courteous, and took the time to explain to me (in layman’s terms) what was happening and why, and how to fix the problem. They were neat, fast and efficient. Sila wasn’t the cheapest of the three companies, but in hindsight, I would have saved myself time, energy and money, had I used them the first time around.

We needed an emergency repair to our HVAC unit in our condo. When we came home on Friday night, the unit had shut off. I called a few services and they were either already booked or didn’t offer weekend service if you weren’t already a customer. Sila called me back quickly. They were able to send someone out who was able to diagnose and fix the problem in about an hour. They were professional.

We wanted to install central air in our home and everyone we had come out told us it couldn’t be done. Sila found a way to make it work and we couldn’t be happier. They are very professional, they do just what they need to do. They think outside the box. We have been using them for a number of years. They are excellent

I was amazed by their attention to detail and cleanliness. They were professional and courteous. They’ve inspected and repaired my water heater and heater with focused professionalism. I’ve maintained a service contract for several years. I’ve had many different technicians performing various duties in and outside my home without issue. I will retain their heating and cooling services.